Case Study
How a Top Executive Coach Used Encore AI to Defeat Her 360 Dread
Read how executive coach Renée Cooper eliminated late nights and weekend work while growing her practice using Encore AI's Assessment Intelligence Platform.
Efficiency
75% reduction in assessment time
"My last 360 with Encore AI took me under 1/4 the time it usually takes me by hand. Now I can spend that time doing the work I really love — connecting with my clients."
Quality
Increased premium service
"Encore's theme generation and summaries provide wording that is often more succinct or targeted than I would have come up with myself. Then I can edit the output to be exactly what I want. The final result is a better written document than I could have created myself."
Work-life harmony
No more weekend work
"It's Friday, and I have four 360s due by Monday. Encore AI is the only way I'd possibly be able to get this done. Before Encore AI, writing a 360 would take 6-8 hours. Now I can complete one, start to finish, in 2 hours or less. I can do more work (and better) in less time and still keep the weekends for my family."
About Renée
Renée Cooper is a Harvard Business School graduate and accomplished executive coach whose practice spans leading private equity firms, biotechnology companies, and Fortune 500 corporations. Her client roster includes organizations like Bain Capital, Amgen, Vertex Pharmaceuticals, Warburg Pincus, The Carlyle Group, and Mass General Brigham.
Beyond her corporate practice, Renée serves as a coach in Harvard Business School's Advanced Management Program and International Women's Forum, and has taught "Leadership: The Inner Journey" at the Harvard Kennedy School of Government. Her approach combines deep business acumen—developed through 10 years in financial services and manufacturing management—with extensive coaching expertise.
The Challenge
As a coach serving some of the top leaders in the country, Renée found herself increasingly overwhelmed by the demands of leadership assessment work. While interview-based 360-degree feedback is instrumental to her practice, the intensive manual analysis required meant sacrificing evenings and weekends to meet client deadlines. This made assessment the most dreaded part of her coaching work.
"My work week is typically completely booked with client meetings, so assessment work is relegated to nights and weekends. During busy times, this means that I'm giving up entire weekends to analyze and write assessment reports. It's my least favorite part of the job."
Renée Cooper
The Solution
Renée partnered with Encore AI to transform her assessment process using AI-powered analysis. Encore AI's Assessment Intelligence Platform created a predictable, streamlined workflow that eliminated the need for late nights and weekend work. Instead of manually combing through feedback, looking for themes and quotes, Encore's AI does the heavy lifting, automatically processing and analyzing feedback from multiple sources.
"Encore AI reliably identifies the key themes from my interview notes, which I can then edit to be worded exactly as I want. Then, the magic happens: in just a minute or two, Encore AI finds all the supporting quotes for that theme and suggests top selections. I have complete freedom to choose which quotes to incorporate into my final report."
Renée Cooper
This new approach hasn't just saved time—it's fundamentally changed how Renée experiences her work. By handling the tedious aspects of assessment analysis, Encore AI allows her to focus on what she does best: delivering strategic insights and developing deeper client relationships. She can now approach each project with renewed energy and focus.
"Encore AI isn't just saving time, it's taking away the most painful part of the process. It's removing the drudgery from my work."
Renée Cooper
Most importantly, this transformation hasn't come at the expense of quality. In fact, having a structured process and the help of Encore's AI has enhanced Renée's ability to generate unique and valuable insights across interview notes, survey results, and psychometric assessments. This allows her to maintain the highest standards of quality while spending more time on the fulfilling, human parts of coaching.
"Encore AI does the heavy lifting to integrate 360 insights with psychometric assessments, so I can spend more time with the client exploring the implications and opportunities unique to that client."
Renée Cooper
Looking Ahead
With assessment work no longer consuming nights and weekends, Renée has transformed her independent practice into something sustainable and energizing.
Encore AI's Assessment Intelligence Platform eliminated the dread from Renée's work and freed her up to focus on what initially drew her to coaching: helping leaders grow and transform.
"Now I actually look forward to writing 360s! Working with Encore AI has made the process is fun and creative, and has freed up capacity for me to work with more clients while also preserving my personal time. I'll never write another 360 without Encore."
Renée Cooper
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